Jefferson Fisher: The Next Conversation

🚀 The Book in 3 Sentences:

The Next Conversation is a practical, down-to-earth guide to navigating tricky conversations by focusing on connection over conflict. Jefferson Fisher, a former trial lawyer turned communication coach, offers tools to manage emotions, stay calm under pressure, and shift from reaction to reflection. The key message: don’t aim to “win” the conversation—aim to keep the door open for the next one.

🎨 Impressions and How the Book Changed Me:

This book made me take a step back and rethink how I communicate, especially when tensions are high. It helped me realise that being right isn’t always the most important thing—what matters more is preserving the relationship and truly listening. I’ve become more mindful of staying calm and curious, rather than jumping into defence mode.

✍️ My Top 5 Quotes:

• “The conversation you’re in is not the last one. Make it safe enough for the next one.”
• “When you stay calm, you stay in control.”
• “Listening doesn’t mean agreement—it means respect.”
• “You can't force someone to change, but you can model differently.”
• “Curiosity is the antidote to defensiveness.”

🧭 How I Discovered It:

I first came across Jefferson Fisher on social media, where he shares short, relatable videos on handling tough conversations. His calm, clear advice stood out straight away, and when I heard he had a book out, I was keen to dive deeper into his approach—and it delivered.

👤 Who Should Read It?

This book is perfect for anyone who finds themselves navigating challenging conversations—whether with students, colleagues, partners, or parents. It’s especially helpful for teachers, leaders, and anyone working in people-focused roles. If you’ve ever walked away from a chat thinking “That could’ve gone better,” this book will give you the tools to approach things differently next time.

🍏 What implications does it have for busy teachers?

Managing Conflict Calmly:
Fisher offers practical ways to stay grounded during confrontations—whether it’s a tricky conversation with a student, a parent meeting, or a disagreement with a colleague.

Modelling Emotional Intelligence:
Teachers can model how to regulate emotions, communicate respectfully, and stay present—skills that students will carry with them well beyond the classroom.

Fostering a Culture of Respect:
The book promotes deep listening and respectful dialogue, helping to build trust and stronger relationships in school communities.

Preserving Relationships:
By focusing on connection rather than being “right”, teachers can maintain open lines of communication and avoid damaging conversations that shut people down.

Preventing Burnout:
Having tools to de-escalate situations and set healthy boundaries can help reduce stress and emotional fatigue, making teaching more sustainable long-term.

If you'd like to read more of my Book Summaries, you might find these interesting.

I am using the style that the brilliant Ali Abdaal uses here.